vRA 7 Enterprise Deployment – Part 1 – Planning and Pre-requisites

This is the post excerpt.

This post will be part of a series detailing the steps required to deploy a vRealize Automation 7 large deployment implementation from the reference architecture. I would recommend reading the reference architecture before commencing with any vRA 7 install.

The vRealize Automation Reference Architecture document can be found here:

vRealize Automation 7 Reference Architecture

vRealize Automation Overview

Just in case you are not aware of VMware’s Automation product, here’s a brief introduction – VMware vRealize Automation provides a secure portal where authorised administrators, developers, or business users can request new IT services. In addition, they can manage specific cloud and IT resources that enable IT organisations to deliver services that can be configured to their lines of business in a self- service catalog.

vRealize Automation provides a secure portal where authorised administrators, developers or business users can request new IT services and manage specific cloud and IT resources, while ensuring compliance with business policies. Requests for IT service, including infrastructure, applications, desktops, and many others, are processed through a common service catalog to provide a consistent user experience.

You can improve cost control by using vRealize Automation to monitor resource and capacity usage. For further cost control management, you can integrate vRealize Business Advanced or Enterprise Edition with your vRealize Automation instance to expose the cost of cloud and virtual machine resources, and help you better manage capacity, cost, and efficiency.

The vRealize Automation documentation can be found at the VMware vRealize Automation Information Center:

VMware vRealize Automation Information Center

New Features in vRealize Automation 7 since 6.2 release

vRealize Automation 7 includes several architectural changes that simplify configuration and deployment. The deployment wizard is a major improvement over the vRA 6.x release providing a more reliable and robust deployment method. The previous release was very sensitive, especially with the IaaS components.

Architectural Changes
  • The appliance database is now clustered automatically within the appliance. There is no longer any need for an external database load balancer or DNS entry.
  • The instance of vRealize Orchestrator is now clustered automatically within the vRA appliance.
  • Authentication is now handled by an embedded instance of VMware Identity Manager, known as Directories Management, within vRealize Automation.
  • vRealize Application Services functionality has been merged into vRealize Automation.
Deployment Changes
  • vRealize Automation deployments require two less load balanced endpoints as there is no need to balance the appliance database and an external SSO provider.
  • Four virtual machines can potentially be removed from the footprint for most deployments, though an external vRealize Orchestrator instance is still recommended for some situations.
  • A new deployment wizard which offers two types of installs, simple and enterprise. Simple is for installing vRA in a monolithic (non-distributed) fashion, enterprise assumes a fully distributed install
Deployment Recommendations
  • Keep the vRealize Automation, vRealize Business and vRealize Orchestrator appliances in the same time zone with their clocks synchronised. Otherwise, data synchronisation might be delayed.
  • Install vRealize Automation, vRealize Business Standard Edition, and vRealize Orchestrator on the same management cluster. Provision machines to a cluster that is separate from the management cluster so that user workload and server workload can be isolated.
  • Deploy Proxy Agents in the same data center as the Endpoint with which they communicate. VMware does not recommended placing DEM Workers in Remote Data Centers unless there is an express workflow skill based use case that requires it. All components except the Proxy Agents and DEM Workers must be deployed in the same Data Center or Data Centers within a Metro Area Network. Latency must be less than 5 milliseconds, and bandwidth must not be less than 1 GB/s between the Data Centers in the Metro Area Network.
  • For more information including a support statement, see the VMware Knowledge Base article Installing VMware vRealize Automation on a distributed multi-site instance


A large deployment can support the following items:

  • 50,000 managed machines
  • 2500 catalog items
  • 100 concurrent machine provisions


An installation consists of the following components:

  • vRealize Automation appliance, which deploys the management console, manages Single Sign-On (SSO) capabilities for authorization and authentication, and includes an instance of vRealize Orchestrator.
  • Infrastructure as a Service (IaaS) components, which are installed on a Windows machine (virtual or physical), and appear largely under the Infrastructure tab on the console.
  • An MS SQL Server Database, which is deployed during the IaaS installation.


A large enterprise HA deployment requires the following systems:

Virtual Appliances
  • vRealize Automation Appliance x 2
  • vRealize Orchestrator Appliance x 2 (or use the embedded vRO instances on the vRealize Automation Appliances)
Windows Server Virtual Machines
  • Infrastructure Web Server x 2
  • Infrastructure Manager Server x 2
  • Infrastructure DEM Server x 2
  • Infrastructure Agent Server x 2
  • Cluster Microsoft SQL Database
Load Balancer
  • vRealize Automation Appliance nodes
  • Infrastructure Web Server nodes
  • Infrastructure Manager Server nodes
  • vRealize Orchestrator Appliance (optional if using external vRO Appliances)

The following illustration outlines the vRA architecture for an enterprise deployment

vRA 7 Architecture

The following table outlines the hardware specifications for the vRA components using the large deployment model in the reference architecture:

Server Role Components Required Hardware Specifications Recommended Hardware Specifications
vRealize Automation Appliance vRealize Automation Services,

vRealize Orchestrator, vRealize Automation Appliance Database


RAM: 18 GB (this may need to be increased for Directories Management  sync)

Disk: 108 GB

Network: 1 GB/s

Same as required hardware specifications.
Infrastructure Web Server Web site CPU: 2 vCPU


Disk: 40 GB

Network: 1 GB/s



Disk: 40 GB

Network: 1 GB/s

Infrastructure Manager Server Manager Service, DEM Orchestrator CPU: 2 vCPU


Disk: 40 GB

Network: 1 GB/s



Disk: 40 GB

Network: 1 GB/s

Infrastructure DEM Server (One or more) DEM Workers CPU: 2 vCPU


Disk: 40 GB

Network: 1 GB/s (Per DEM Worker)



Disk: 40 GB

Network: 1 GB/s (Per DEM Worker)

Infrastructure Agent Server (One or more) Proxy Agent CPU: 2 vCPU


Disk: 40 GB

Network: 1 GB/s

Same as required hardware specifications
MSSQL Database Server Infrastructure Database CPU: 2 vCPU


Disk: 40 GB

Network: 1 GB/s


RAM: 16 GB

Disk: 80 GB

Network: 1 GB/s

Note: Typically disk sizes for vRA components host on Windows Servers are driven by customer standard build specifications. These need to be considered with the above table.

DNS and Host Name Resolution

  • All vRA components must be able to resolve each other by using a fully qualified domain name (FQDN).
  • The Model Manager Web service, Manager Service and Microsoft SQL Server database must also be able to resolve each other by their Windows Internet Name Service (WINS) name.

Note: vRA does not allow the use of an underscore (_) in host names.

Password Considerations

The vRealize Automation administrator password that you define during installation must not contain special characters.

In vRA 7.0.1, the following special characters are known to cause errors:

  • Double quote marks (“)
  • Commas (,)
  • A trailing equal sign (=)
  • Blank spaces
  • Non-ASCII or extended ASCII characters

Note: Passwords that contain special characters might be accepted when you enter them, but cause failures when you perform operations later.

Time Synchronisation

All systems must synchronise their clocks from an accurate time source. Installation will fail if system clocks are not synchronised.

Installation Accounts

The following table outlines the accounts required for a distributed installation, I used separate accounts for the IaaS components but you can consolidate the account requirements if your setup allows this:

Component Account Access
vRealize Automation Appliance

(VMware Identity Manager)

Default Tenant administrator@vsphere.local
Website and Model Manager testlab\svc_vra_iaas01 Access to IaaS SQL DB

Local Administrator on IaaS Web Servers

Manager Service and DEM Orchestrator testlab\svc_vra_mgr01 Access to IaaS SQL DB

Local Administrator on IaaS Manager Web Servers

DEM Worker testlab\svc_vra_pxy01 Local Administrator on IaaS DEM-W/Agent Servers
Proxy Agent testlab\svc_vra_pxy01 Local Administrator on IaaS DEM-W/Agent Servers
vRA to vCenter testlab\svc_vra_vc01
vRA to AD testlab\svc_vra_ad01
vRO to AD testlab\svc_vro_ad01
vRA to vRO testlab\svc_vra_vro01

Load Balancer

The following table outlines the load balanced components required for a distributed installation:

Component Load Balancer Server FQDN and IP Address
vRealize Automation Appliance vra-portal.testlab.com <> vratestlab01.testlab.com <>

vratestlab02.testlab.com <>

Website and Model Manager Data vra-web.testlab.com <> vratestlab03.testlab.com <>

vratestlab04.testlab.com <>

Manager Service

DEM Orchestrator

vra-mgr.testlab.com <> vratestlab05.testlab.com <>

vratestlab06.testlab.com <>

DEM Workers and Agents N/A vratestlab07.testlab.com <>

vratestlab08.testlab.com <>


I will continue with the vRA 7 deployment in part 2 of this series.

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